FREQUENTLY ASKED QUESTIONS

Find quick answers to common questions about our storage units, access, and services.

Where are we located?

605 E I St

Erwin, NC 28339

What are the office hours?

8 AM - 5 PM

What are the access hours?

6 AM - 9 PM

Am I required to store long-term?

We offer flexible month-to-month lease options, so you can store with us for as short or as long as you need.

What items am I not allowed to store?

You cannot store perishables, plants, animals, stolen or illegal goods, flammable or hazardous materials, or combustible items or liquids.

How do I pay my storage bill?

You can pay your storage bill online using a debit or credit card. Additionally, you can discuss autopay options with your facility manager.

How do I rent a storage unit?

Renting a unit is simple! You can rent or reserve your unit online or by calling us at (984) 305-3081.

What documentation do I need to rent a unit?

A valid government-issued ID, such as a driver’s license, passport, or state ID, is required.

What does drive-up access mean?

Drive-up access means you can park your vehicle directly in front of your storage unit for easy loading and unloading.